Business Application Support

Company details

AUTOMATIC SYSTEMS, a world leader in the automation of secure entrance control, has been designing and manufacturing pedestrian, vehicle and passenger access systems for more than 50 years.

Automatic Systems has developed a unique know-how in the design of high-end obstacles, one-person detection and throughput management making it a brand renowned for the quality of its production in terms of performance and reliability.

The company is part of the French group Bolloré.

Our large worldwide business network includes offices and subsidiaries in Belgium, France, Spain, Germany, the United Kingdom, Canada and the Unites States, 4 manufacturing plants (2 in Belgium, 1 in France, 1 in Canada) as well as a vast international network of distributors and local partners.

Function

The Business Application Support has the mission to:

• ERP management:
  • Perform administrative tasks, including user creation, security settings and system configurations.
  • Manage security roles and ensure appropriate access controls.
  • Provide technical support for (IFS/AX) and ensure smooth operation of ERP systems.
  • Test and validate new applications and systems before deployment to ensure they meet business requirements.

• Software Management:
  • Oversee the entire software inventory, ensuring that all software is properly documented and up to date.
  • Coordinate interactions between the business and suppliers of business tools (Jira, SolidWorks, Catia, Access Control, etc.).
  • Monitor licenses and manage technical maintenance agreements (TMA).

• Report Management:
  • Analyze business needs and develop scripts and user interfaces to meet reporting requirements.
  • Provide ongoing support and maintenance, both evolutionary and corrective.
  • Train users in the use of reporting tools and interfaces.

• Training and Documentation Management:
  • Create and update comprehensive technical documentation and user guides.
  • Manage the migration portal, ensuring accurate and up-to-date information.

Profile

Experience

• Minimum 5 years in ERP management in an industrial environment, including production, warehouse management (WMS) and logistics.

Technical Skills

• Proficiency in DevOps/DevSecOps practices.
• Knowledge of change request management processes and Lean methodologies.
• Experience with Jira, Git, Power App, Backup DB, Power Automate/PowerShell, GED/DMS, API/ESB.
• Familiarity with Zebra devices for guns and label printers.
• Proficiency in BI tools such as PowerBI and timeXtender.
• Experience with ERP/CRM software (ideally IFS).
• Knowledge of network management, development and database systems (Microsoft SQL and/or Oracle).

Professional Skills

• Strong process analysis and improvement skills.
• Ability to perform functional and technical analyses with a high degree of accuracy.
• Experience in KPI development and monitoring, and user training.
• Familiarity with ITIL and ticketing tools.

Personal Attributes

• Rigorous, organized and attentive to detail.
• Excellent analytical and synthesis skills.
• Assertive, results-oriented auditor.
• Personal initiative and ability to work independently.
• Strong interpersonal and communication skills.
• Enthusiastic about continuous process improvement.
• Effective in managing deadlines and prioritizing multiple tasks.

Languages

• French
• English

Offer

• PERMANENT contract
• Attractive salary and package :

• • €150 fixed costs
  • Company car
  • Vehicle package (fuel card, insurance, car tyres, maintenance)
  • Mobile phone
  • Telephone subscription
  • €8 meal vouchers
  • Group insurance
  • Hospital insurance
  • Outpatient insurance
  • End-of-year bonus
  • End-of-year gift vouchers
  • 12 RTT (40-hour week)
  • Additional leave (seniority, career)

Joining Automatic Systems also means :

• Join a company of Belgian origin, which has retained its family spirit over the years
• The opportunity to learn and be trained in new technical aspects and to grow within the company
• Work in a caring environment where everyone is encouraged to share their ideas
• The chance to work in an innovative company that actively contributes to sustainable development objectives: all our products are 80-90% recyclable.